VALID BRAINDUMPS ENERGY-AND-UTILITIES-CLOUD PPT - ENERGY-AND-UTILITIES-CLOUD RELIABLE TEST SYLLABUS

Valid Braindumps Energy-and-Utilities-Cloud Ppt - Energy-and-Utilities-Cloud Reliable Test Syllabus

Valid Braindumps Energy-and-Utilities-Cloud Ppt - Energy-and-Utilities-Cloud Reliable Test Syllabus

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Latest Pdf Material & Energy-and-Utilities-Cloud Valid Practice Files & Salesforce Energy and Utilities Cloud Accredited Professional Exam Updated Study Guide

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q27-Q32):

NEW QUESTION # 27
How is the Energy and Utilities Cloud solution installed on an org?

  • A. Its installed as a managed package and unmanaged components
  • B. Its included as part of core and will be deployed when licenses are purchased
  • C. The functionality is unlocked based on the license types assigned to the org
  • D. A specialized org that Salesforce creates with the solution installed is required

Answer: A

Explanation:
The Salesforce Energy and Utilities Cloud solution is typically installed in a Salesforce org as a combination of a managed package along with unmanaged components. The managed package includes the core functionalities and objects that are part of the Energy and Utilities Cloud framework, ensuring consistency and support across different orgs. The unmanaged components allow for customization and extension specific to the organization's needs, enabling them to tailor the solution to their unique business processes and requirements.References= The process for installing Salesforce Energy and Utilities Cloud, including the distinction between managed and unmanaged components, is detailed in the Salesforce documentation and the Energy and Utilities Cloud installation guide, available on the Salesforce website or through the Salesforce AppExchange:https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EcsUWUAZ


NEW QUESTION # 28
An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What's the preferred method to configure the application security to meet the requirement?

  • A. A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.
  • B. A consultant shouldcreate new permission sets to grant appropriate access to all required objects.
  • C. A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.
  • D. The Customer Acquisition Management application cannot support unauthenticated self serve portal users

Answer: C

Explanation:
For the Customer Acquisition Management application to support unauthenticated self-serve portal users, the correct configuration of permission sets is crucial. The EnergyRuntimeB2CSales sample permission set designed for Guest User profiles enables unauthenticated users to interact with necessary parts of the application without compromising security or functionality. Additionally, the EnergyRuntimeB2CSalesCustomerCommunityUser permission set provides authenticated community users with appropriate access rights, ensuring a seamless user experience across both authenticated and unauthenticated scenarios.References= The setup and configuration of these permission sets are discussed in the Salesforce Energy and Utilities Cloud security and user management documentation, ensuring applications like Customer Acquisition Management are accessible yet secure.


NEW QUESTION # 29
Energy and Utilities Cloud has the capability to provide access to information using several different data access methods Using the Digital Interaction Platform, online web portals, internal console applications, and mobile applications are all examples of which data access technology?

  • A. Omnichannel data access
  • B. Streaming data API
  • C. Metadata API
  • D. SSO data access

Answer: A

Explanation:
Salesforce Energy and Utilities Cloud provides a comprehensive, unified view of utility customer interactions across multiple channels, facilitating seamless service and support. The digital interaction platform, by leveraging omnichannel data access, enables utilities to offer their customers a consistent experience whether they're accessing information online, through mobile applications, or via internal console applications. This approach ensures that all data access methods are integrated and provide a unified experience, reflecting Salesforce's commitment to creating connected customer experiences across various touchpoints.References= Salesforce Energy and Utilities Cloud documentation emphasizes the importance of creating a connected and seamless customer experience across different channels and platforms, which is achieved through omnichannel data access. This can be further explored in the Salesforce Energy andUtilities Cloud guide and the Salesforce Omnichannel features documentation:https://www.salesforce.com/products/industries/energy-and-utilities/overview/


NEW QUESTION # 30
Having completed discovery and solution design, and as the project team moves into the implementation phase, what should be the first step in the build process?

  • A. install Salesforce Service Cloud and start building custom objects and APEX classes.
  • B. Start evaluating productsand offerings from as many third-party suppliers as possible.
  • C. Immediately start building the solution in their favorite technology.
  • D. Select the Energy and Utilities Cloud applications that best meet the company's needs

Answer: D

Explanation:
As the project team transitions from the discovery and solution design phase to implementation, the first step in the build process should be selecting the Energy and Utilities Cloud applications that best align with the company's specific needs. This step ensures that the foundation of the project is based on applications that directly address the identified business requirements and goals, enabling a more targeted and effective implementation strategy. Starting with a clear selection of the appropriate Energy and Utilities Cloud applications allows for focused development efforts and maximizes the efficiency of the project team.References= Salesforce Energy and Utilities Cloud documentation outlines the importance of selecting the right applications as a critical initial step in the implementation process. This approach is supported by best practices in project management and implementation strategies for Salesforce solutions:https://www.salesforce.com/products/industries/energy-and-utilities/overview/


NEW QUESTION # 31
An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents.
What two licenses should be recommended and mapped in the future state architecture to align with the business vision?

  • A. Configure Prince Quote (CPQ)
  • B. Service Cloud
  • C. Energy and utility Base
  • D. Contract Lifecycle Management (CLM)

Answer: B,C

Explanation:
For an energy company embarking on a digital transformation initiative to provide a 360-degree customer view to service agents, the recommended licenses are: A.Service Cloud: Essential for enabling service agents to manage customer interactions and service requests efficiently, providing tools for case management, customer service analytics, and more. D.Energy and Utilities Base: Specifically tailored to the energy and utilities sector, this license provides access to industry-specific data models, workflows, and functionality designed to manage the complex needs of energy providers. Together, these licenses ensure that service agents have access to comprehensive customer information and the specialized tools needed to support the unique requirements of the energy and utilities sector.References= Salesforce Energy and Utilities Cloud documentation and Service Cloud resources detail the functionalities and benefits of these licenses, highlighting their role in supporting customer service and industry-specific processes:https://www.salesforce.com/products/service-cloud/overview/,https://www.salesforce.com/products/in


NEW QUESTION # 32
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